Delivery & Refunds

Refunds will be accepted within 15 days of the issue of the invoice (as indicated) by emailing us your request at:

In case you wish to return a non-defective generic use product only the above applies as long as it is unused, in its original condition, its packaging and safety tape have not been violated due to Health and Safety concerns.

In case of any error in the ordering with the fault of the company such as: sending the wrong product, sending the wrong quantity, incorrect pricing, the company undertakes the replacement of the order or credit to the customer.


Ippus Paper Straw
VI.PA Markopoulou, 19003
T.210 300 2620 – F. 210 300 2650